Last updated 25/06/2020
Bruemar is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
- What is Personal Information and why do we collect it?
Personal Information is any information that relates to an identified or identifiable individual. Examples of Personal Information we collect include personal information: names, addresses, email addresses, phone and facsimile numbers.
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.) We refer to this information as “Order Information”.
We will collect your personal data:
– Directly through forms we may ask you to complete
– From emails that you send to us or over the phone when you contact us or in writing
– Through government websites when verifying other information that has been provided
– From other publicly available sources and from third parties. We don’t guarantee website links or policy of authorised third parties.
2. How do we use your Personal Information?
We use your personal information for the primary purpose of providing our services to you, to process orders and deliver the products requested. The usage of information amongst others includes maintaining our accounts, billing purpose and for verifying your identity for security purposes.
Additionally, we use this Order Information for secondary purposes closely related to the primary purpose:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
3. Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
– For the primary purpose for which it was obtained
– For a secondary purpose that is directly related to the primary purpose
– With your consent; or where required or authorised by law.
4. Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. We understand that all users of our site are concerned to know that their data will not be used for any purpose unintended by them and will not fall into the hands of a third party. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
a. Use of buttons with links to Social Networks
On our website, we use buttons with links to our Instagram pages as well as buttons to share our content on social media channels. These buttons do not transfer any data to the social networks named here. It is only when you click on these buttons that you leave our website and are directed to the social network page that you have clicked on. You are then no longer on our website but rather on the website of the social network that you clicked on. Once you are there, depending on your browser settings or the settings in the social network, personal data is collected about you. You will find the relevant terms and conditions in the privacy policies of the social networks that you have clicked on. We cannot take any responsibility for these.
5. Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
– Third parties where you consent to the use or disclosure; and
– Where required or authorised by law.
6. Security of Personal Information
Your Personal Information will be stored electronically, in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
We ensure the security of your personal information by:
– Enforcing confidentiality requirements and privacy training of our employees;
– document storage security policies;
– security measures to control access to our systems and premises;
– only giving access to personal information to a person who is verified to be able to receive that information;
– electronic security systems, such as firewalls and data encryption on our websites.
7. Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
a. Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We will not charge any fee for your access request. In order to protect your Personal Information we may require identification from you before releasing the requested information.
8. Policy Updates